Phillip did an amazing job selling my home. From the very first meeting, he was very thorough in looking over the details of the house and explaining his thought process and strategy when it came to selling, often answering my questions before I even asked them. I recall it was a couple of hours of discussion, which I greatly appreciated given that I hadn't committed to working with him yet. From this very in-depth discussion and his clear familiarity with the local area and even my specific neighborhood, I committed to working with him later that day. The preparation process was also very smooth. Phillip's team shared their Basecamp calendar with us, so it was a very quick and easy reference on when who was doing what. This as well as the WhatsApp group chat set our minds at ease with knowing what we needed to do, as well as knowing when his team or contractors were working on things in the house. It was also fun to bump into him when we were doing a spot check at our home (we already knew his team would be there at various times), it was clearly obvious he was giving our listing significant personal attention, something also important to us. I basically accepted and paid for all his suggested improvements, and we came in under the original estimated budget, as I trusted his judgment in knowing what needed to be done (this was proven to be correct) Our listing was great as well, we had a 3D walkthrough and a video, as well as beautiful pictures of our staged home (a massive step up from the pictures used when I purchased the home). We had several offers, which Phillip did a great job of helping us understand and negotiate, and we were very satisfied with the outcome.
We got introduced to Phillip and Billy through a colleague when we were relocating to Washington. They started providing guidance before relocating and made us well prepared in terms of understanding the market, different neighborhoods, and the process involved. They understood our situation and needs. They set up the online portal and started sharing the houses available in the market a week before our planned visit to get us familiarized. Phillip and Billy worked as a team and accompanied us for multiple house showings at different locations on the same day. House show timings and order were well planned one after another and well-coordinated with the listing broker, to accomplish seeing more houses efficiently in the least amount of time. They were genuinely interested in finding the best house for us by pointing out the pros and cons with attention to detail during each house showing. They came with an in-depth understanding of the local housing market and were up to date. They were proactive: if we seemed to be interested in a house based on our discussion during the house show, they were one step ahead of us by initiating communication with the listing broker. They had the determination to pursue and negotiate every lead to make it happen. They communicated promptly, and regularly and were easy to work with. We are happy and fortunate to have the support of Phillip and Billy. They made the whole process a great experience for us.
Phillip, Shane, and Team are the absolute best Realtors® you can work with. Phillip helped us buy our house 9 years ago and now, during the pandemic and while we were not even in the country, he helped us through the process of selling. Phillip explained his detailed marketing plan and coordinated updating, staging, and landscaping while Shane came up with amazing ideas for the interior design to maximize our odds of a quick sale. It worked like a charm. We received multiple offers above the asking price. The buyers were thrilled about the design, she is a designer herself. During the whole process, Phillip was transparent about every move. This way, we were always well informed about what was going on. Phillip explained every detail to us and the strategy of pricing the house just right in order to get multiple offers. During the last phase, when the title company had tech issues and we had to find a solution to sign the papers and notarize our signatures from abroad while the US consulates were closed due to the pandemic, Phillip went above and beyond to help us close the sale. We wouldn't hesitate to recommend Phillip and Shane to anyone buying or selling a home in the Seattle area.
Phillip was an outstanding agent for us. We were new to the area and had a long list of requirements about the type of neighborhood, walkability, type of house, proximity to highways, etc. Phillip absorbed it all and understood just what we wanted. He never pushed us to go after a neighborhood or house that we didn't love, even though the market was really competitive. And when the right house came along, he told us it was time to move on it fast. We love our new home and it was the very first house that we bid on. Phillip's knowledge of Seattle and Real Estate was just the beginning of how he helped us. He also had a great understanding of financing, had a great relationship with listing agents, and knew how to write a great offer letter. I didn't realize just how important that was until I saw a copy of the competing offer that we beat out. The offer that Phillip wrote was just so incredibly professional, and that describes every interaction that we had with him. If we ever need to buy another house, there's only one phone call that we will need to make.
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