Testimonials

My wife and I worked with Phillip and Shane to sell my mom’s home, and I can honestly say they did an outstanding job. From the first meeting, Phillip brought a calm, capable energy to the table and took complete ownership of a complex process — including orchestrating a $100K+ remodel — and delivered a beautifully staged, turnkey listing that went pending in less than a week with multiple offers. The results were impressive! What impressed us most wasn’t just the end result (a strong sale price in a shifting market), but the way they handled every detail — big and small — along the way. From coordinating contractors, landscapers, and stagers, to fielding our many questions and helping us navigate unexpected hurdles (like HOA document snags, surprise pest cleanup, and more), they were on top of it with clarity and poise. They were also just good folks to work with. Thoughtful, respons…

My wife and I worked with Phillip and Shane to sell my mom’s home, and I can honestly say they did an outstanding job. From the first meeting, Phillip brought a calm, capable energy to the table and took complete ownership of a complex process — including orchestrating a $100K+ remodel — and delivered a beautifully staged, turnkey listing that went pending in less than a week with multiple offers. The results were impressive! What impressed us most wasn’t just the end result (a strong sale price in a shifting market), but the way they handled every detail — big and small — along the way. From coordinating contractors, landscapers, and stagers, to fielding our many questions and helping us navigate unexpected hurdles (like HOA document snags, surprise pest cleanup, and more), they were on top of it with clarity and poise. They were also just good folks to work with. Thoughtful, responsive, and never pushy. They took the time to communicate with both my wife and me, incorporating our feedback and respecting our priorities throughout. Even after the deal was signed, they were still checking in and making sure all the loose ends got tied up. In a world where a lot of agents seem to disappear once the listing goes live, Phillip and Shane rolled up their sleeves and treated this like a personal mission. We’re very grateful and would absolutely recommend them to anyone looking for a top-tier real estate team that blends results with genuine heart.

My family interviewed two very qualified real estate firms, one of which was PBNW Homes Team at Ensemble - Phillip and Heidi. Of the two agencies, this Ensemble team provided the clearest detailed picture of a path to success and therefore we selected them to represent us to sell our long-time family home. Phillip and Heidi provided a detailed step-by-step plan which was clearly presented. This plan included a detailed list of improvements to the home which would be both attractive to potential buyers and pay for themselves in a higher selling price. The plan included a detailed budget for these improvements, recommending cost-effective solutions. Plus, they had contractors available and ready to carry out the plan. The scope of work involved painters, landscaper, floor refinisher, roofer, carpet installer, cleaners and general handymen. Phillip and Heidi coordinated all this work and st…

My family interviewed two very qualified real estate firms, one of which was PBNW Homes Team at Ensemble - Phillip and Heidi. Of the two agencies, this Ensemble team provided the clearest detailed picture of a path to success and therefore we selected them to represent us to sell our long-time family home. Phillip and Heidi provided a detailed step-by-step plan which was clearly presented. This plan included a detailed list of improvements to the home which would be both attractive to potential buyers and pay for themselves in a higher selling price. The plan included a detailed budget for these improvements, recommending cost-effective solutions. Plus, they had contractors available and ready to carry out the plan. The scope of work involved painters, landscaper, floor refinisher, roofer, carpet installer, cleaners and general handymen. Phillip and Heidi coordinated all this work and stayed within budget and hit their planned listing target on the exact day. All was completed in under 60 days - impressive! This was nothing short of a miracle that would have been impossible for my family to accomplish without Phillip and Heidi's total commitment to success. Their strategic plan for preparation, pricing and marketing led us to receive multiple offers and our home sold in under a week for well over the listing price. We would work with the PBNW Homes Team at Ensemble again without hesitation.

Phillip, Heidi and Shane are amazing!! This is the second time they have sold a house for me and they make it so easy. They are definitely a full-service team that handles everything from prepping the house, marketing, pricing, showing, selling and taking you all the way through closing. They operate as a trusted partner, project manager, general contractor (for any repairs for prepping to sell), interior decorator, seller and closer. The team is very well connected with multiple contractors, cleaning services, staging companies and legal teams. This house sale was complicated because it was my mom's house and I was living abroad. The communication and trust in their market knowledge were key to making decisions about things that needed to be fixed and updated. They always had an eye on ROI as we made these decisions. Ultimately it all paid off as we sold for much higher than anticipat…

Phillip, Heidi and Shane are amazing!! This is the second time they have sold a house for me and they make it so easy. They are definitely a full-service team that handles everything from prepping the house, marketing, pricing, showing, selling and taking you all the way through closing. They operate as a trusted partner, project manager, general contractor (for any repairs for prepping to sell), interior decorator, seller and closer. The team is very well connected with multiple contractors, cleaning services, staging companies and legal teams. This house sale was complicated because it was my mom's house and I was living abroad. The communication and trust in their market knowledge were key to making decisions about things that needed to be fixed and updated. They always had an eye on ROI as we made these decisions. Ultimately it all paid off as we sold for much higher than anticipated. The house sold in 5 days with multiple offers. I definitely recommend each member of this great team!